Terms of Use

You may browse this website for personal, non-commercial purposes, such as researching an electrician for your Charmhaven home or business. You may not scrape, copy, or republish the site's content without written permission. You may not attempt to compromise the security or functionality of the site, including by introducing malicious code, attempting unauthorised access, or overloading our systems. You may not use the contact form for spam, harassment, or unlawful purposes, and submissions that appear to be automated or fraudulent may be blocked or ignored.

The website content, layout, images, and brand identity are owned by the operator. The Lic #451348C, business name, and trade marks are the property of the operator. You may not reproduce, modify, or redistribute the content without written permission. This includes copying our page text, service descriptions, or site design for use on another website. Third-party content, such as manufacturer logos referenced in service descriptions, remains the property of its respective owner and is used with permission or under fair use for descriptive purposes only.

We take reasonable care to ensure the information on this website is accurate at the time of publication. Service descriptions, pricing references, and turnaround times are indicative only, actual quotes are provided in writing before any work begins and reflect the specific detail of your property and job. We may update the website without notice, including changing service descriptions or removing pages. This website does not constitute personalised electrical advice, if you have a specific electrical concern, call us on (02) 4093 0555 and we will assess it properly rather than you relying on general website content.

The information on this website is general in nature and is not intended as DIY electrical instruction. Electrical work is regulated in New South Wales and must be performed by a licensed electrician in accordance with the AS/NZS 3000 Wiring Rules. Attempting electrical work yourself can cause property damage, fire risk, serious injury or death by electric shock, or a breach of compliance obligations.

If you have an electrical issue, call Electrician Charmhaven on (02) 4093 0555. We will assess the issue and provide clear, fixed pricing before any work begins. This applies equally to general electrical work and to Level 2 work such as service mains, metering, and private pole repairs, which must only be carried out by an accredited Level 2 ASP.

This site may link to third-party websites, such as manufacturer brand pages or council and government sites for compliance information. We do not control third-party websites and are not responsible for their content, accuracy, or privacy practices. Following a third-party link is at your own risk, and you should review the third party's own terms and privacy policy before providing any information to them. This network does not offer or embed any finance, credit, or buy-now-pay-later product, and we do not lend or assess credit. Any flexible payment options mentioned on this website are arranged directly with our team on a per-job basis, not through an embedded third-party finance product.

We back our work with a lifetime labour warranty on work performed by our licensed team. Full details of what the lifetime labour warranty covers, and what it does not cover, are set out on the relevant service pages and confirmed in writing on your quote. The terms confirmed at the time of quotation govern any warranty claim. If there is any inconsistency between the general description of the warranty on this website and the terms confirmed on your written quote, the written quote takes precedence.

Nothing in these Terms of Use excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Australian Consumer Law that cannot lawfully be excluded. To the extent permitted by law, our liability for breach of any guarantee that cannot be excluded is limited to the supply of the services again or payment of the cost of having the services supplied again.

To the extent permitted by law, we are not liable for:

• Indirect, incidental, or consequential losses arising from use of the website
• Loss caused by inaccurate or out-of-date information on the website, as the website is general guidance, not personalised advice
• Loss caused by third-party websites or services linked from the website
• Loss caused by your failure to call us and obtain a quote before acting on website information

This clause does not affect our obligations under any consumer guarantee that cannot lawfully be excluded, and nothing in this section is intended to limit our liability for the electrical work itself beyond what the ACL permits.

By submitting the contact form, you confirm that the information you provide is accurate and that you are authorised to provide it, for example that the phone number and email address are genuinely yours. We use the information solely to respond to your enquiry, in accordance with our Privacy Policy. We do not on-sell contact details to third parties, and we do not add your details to a marketing list without your consent.

These Terms of Use are governed by the laws of New South Wales. Any dispute arising from these terms or from use of the website is subject to the exclusive jurisdiction of the courts of New South Wales.

We may update these Terms of Use at any time, for example to reflect a change in our services or in applicable law. Updates will be reflected on this page with a new "last updated" date. Continued use of the website after an update constitutes acceptance of the updated terms. If you do not agree with an update, your option is to stop using the website and contact us directly by phone instead.

• Business: Electrician Charmhaven
• Operating under: A fully licensed and insured electrical business, Lic #451348C
• Phone: (02) 4093 0555
• Website: electriciancharmhaven.com.au